INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

The accuracy of the product you receive compared to the images on our website is a top priority for RS Leather BD. We make every effort to ensure that our product images and descriptions are as accurate and detailed as possible.

RS Leather BD is committed to customer satisfaction, and if you ever receive a product that does not meet your expectations or differs significantly from the online representation, please contact our Customer Service team at [+8801709306560]. We will do our best to address any concerns and ensure your satisfaction with your purchase.

How can I place an order?

To place an order, simply browse our website, select the items you wish to purchase, and add them to your cart. Follow the checkout process, providing the necessary information for shipping and payment. 

Will you restock items indicated as “out of stock?”

For information about restocking specific items that are currently marked as "out of stock," please reach out to our Customer Service team at [support@rsleatherbd.com]. Our team will be happy to assist you and provide details about the availability of the desired products, potential restocking timelines, or suggest alternative options if applicable.

Restocking decisions may depend on various factors, including product popularity, production capabilities, and overall demand. Our team will do their best to provide accurate and up-to-date information regarding the availability of out-of-stock items. If a particular item is in high demand, we may prioritize restocking, but timelines can vary.

Feel free to contact us with the specific product details or any additional questions you may have, and we'll work to assist you promptly.

Where can I ship my order?

You can ship your order to any valid shipping address that you provide during the checkout process on our website. When placing an order with RS Leather BD, you'll be prompted to enter your shipping address. This address is where we will send your purchased items.

During the checkout process, make sure to carefully enter the correct shipping details, including your complete address, city, state or region, postal code, and any other relevant information. Additionally, please double-check the accuracy of your contact information to ensure that you can be reached if there are any delivery-related issues.

If you have specific shipping instructions or special requests, you may also have the option to include these details during the checkout process. Keep in mind that the shipping address you provide should be a location where you can receive packages, such as your home or office.

If you need to update your shipping address after placing an order or if you have any concerns regarding shipping, please contact our Customer Service team at [support@rsleatherbd.com], and they will assist you accordingly.

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